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Questions and Answers

How do I sample?

You are welcome to pickup a sterile bottle/s here anytime, address is on the RHS map. Otherwise refer below:-

A sterilised glass jar, including inside of lid or cling wrap insert, alternatively, a newly purchased (sealed) drinking water bottle of minimum 250 mLs volume is required.  The latter would be a brand new, off the supermarket shelf, 'Mt Franklins' or similar volume (300mLs) drinking water bottle, since we know that those bottles are food-grade sterile when new.  

Guidelines as noted in AS/NZS 2031:2012:-

Samples should be analysed within six hours of collection. If this is not possible, then the samples must be transported and stored at between 2°C and 10°C. Samples must not be frozen.

Where logistics do not allow examination within six hours, storage may be prolonged and samples may be examined up to 24 hours after collection, provided that they are kept cool (between 2°C and 10°C) and in the dark.

When can I drop off my water sample for testing?

Anytime Mon-Sat to 549 Lake MacDonald Dv. Lake MacDonald. Map on the RHS of webpage.

There is a labelled sample drop-off box at the front gate if you can't see anyone around, or you may be in a hurry.  Make sure you have some details with the sample; email address, property address for invoice (otherwise cash), name and type of sample (rain tank, bore, etc.).

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